We would be much appreciated if you could comply to the below rules and regulations :
- All prices quoted upon booking confirmation is final.
- Upon checking-in, guests are required to settle the full payment for the stay.
- Payment of RM100 for booking can be made via interbank transfer / cash and the balance of payment is on cash terms.
- Check-in time : 3 pm ; Check-out time : 12 noon.
- Late check-out is subject to availability.
- Reservations are confirmed only after the deposit of RM100 is made. The deposit made will be forfeited if cancellation is made a day before checking-in.
- Amendment on confirmed reservations must be made 7 days before the check-in date but subject to availability.
- We would appreciate guests’ cooperation from making too much noise in the homestay premises before 8am & after 10pm in order to ensure the peace & calamity of the homestay housing area.
- The following are NOT allowed on the homestay premises : Smoking (indoors), Durians, Alcohol Consumption & Pets. Violation of this rule is subjected to a penalty of RM 100.00.
- Loosing the House Keys is subject to a penalty of RM 150.00.
- Kindly use with care the homestay amenities as damages will be at your cost.
- Kindly dispose any trash in the trash bin provided.
- Kindly inform of any damaged items in the homestay to the management.
- Guests are advised to switch off all lights, fan and air-conditioner when are not in use.
- Cleanliness of the homestay is to be observed at all times.
- Any illegal activities will be reported to the authorities and actions will be taken on the offenders.
- Safety of personal belongings is self-responsibility.
- Homestay guests are prohibited from keeping durians, or any food with strong stench in the refrigerator.
- Rearrange of furniture is strictly prohibited.
Your full cooperation is very much appreciated.
Thank you and have a wonderful stay with us @ The Terrace Homestay Kuantan.
For reservation, please call : 012-3810072 (Mas) / 019-9799919 (Amli)
The Terrace Homestay @ Bandar Indera Mahkota Kuantan
clean . comfort . satisfy